Once you become a customer of Fackel Machinery, what you get is not only a reliable supplier of machine and service, but also a trustable partner
Customers share our expertise technology and marketing resources. At the same time, we also obtain some of the marketing info from our customers.
Customers are growing up with Fackel and become the leader of the market, which are the pride of the customer and the glory of Fackel.
Trial production is the beginning of the whole process! We make samples according to customer requirements. Explain to the customer the concise process from planning to delivery. Provide the best plan that meets the customer's sales, price, and volume. First of all, please let us know your thoughts and requirements.
The time required to formulate a product production plan will vary. After placing an order, the delivery time is about 30 days. The shortest new product planning and finalization is 2 months.
OEM/ODM customization process:
Meticulous and scientific on-sale service makes your choice more worry-saving and reliable.
Excellent customer service is our company's specialty is different from all the other lies.
Fackel Machinery fundamental to survival. Renowned customer service with integrity and tireless commitment to product quality and service quality improvement and staff of temper.
Prerequisite for the development of mechanical Fackel. Focus on technology, focusing on the market, concentrate on customers.
Fackel people forward momentum. Encourage learning, knowledge innovation, innovation, forge ahead, and constantly have absolute competitive and ready to do to prepare to meet the challenges of a variety of markets.
Respond quickly to customer needs. Teamwork, efficient enthusiasm, continue to exceed customer expectations and provide customers with better products and services.
▶ Customer First intentions
The market as a guide to users' needs and satisfaction as the standard, and constantly improve the level of research and development, and constantly improve the service system to achieve product quality and service quality overall.
1. Fackel Machinery has a history of more than 30 years. Fackel has its own complete system in equipment development, production, sales and service, which is more secure;
2. Fackel has its own independent research and development team, and conducts technical and academic exchanges with multiple institutions of higher learning and foreign counterparts (Germany). It has strong innovation ability and more stable and reliable equipment;
3. Fackel was awarded the nationally recognized high-tech enterprise, obtained more than 200 technology patents and 16 national invention patents, which are more scientific, practical and effective;
4. All of Fackel's machinery and equipment are independently developed and produced independently. They have advanced production equipment and professional technical personnel. Strict incoming inspection, clear technical standards for production operations, and strict quality supervision ensure that each equipment is scientifically and effectively Production process control.
5. All Fackel equipments are in the form of orders, which can make different equipment solutions according to different requirements and product requirements of different customers. It can be designed and customized according to customer requirements, and has stronger adaptability;
6. The core parts of the equipment of Fackel molding machine are all imported parts, which can better ensure the stability and durability of the equipment, high efficiency energy saving and consumption reduction, and define the real energy saving machine in the true sense;
7. The design of Fackel molding machine is scientific, frame and practical, and adopts sandblasting, vibration aging treatment, electric high nanometer aluminum ion coating treatment, high strength, dynamic shock resistance, corrosion resistance, and the pipe is not bad for 20 years;
8. Fackel has a broad customer base, actively adopts feedback suggestions from customers in actual applications, has strong practical performance, is highly praised by customers, and has a high reputation and reputation;
9. Fackel has a complete after-sales service team, has first-class after-sales service personnel, after-sales service is more guaranteed and reliable.
10.Choose Fackel, take the lead and win the future.
The first thing we do is meeting with our clients and talk through their goals on a future project.
During this meeting, feel free to communicate your ideas and ask lots of questions.